Terms and Conditions


1 - General
1-1 - All transactions on http://www.lightfactoryshop.com are subject to these terms and conditions, which prevail over any conditions of purchase. These general conditions of sale apply to all the benefits and  services by our website.
1.2 - The information in this site, tariffs or other documents do not bind our Company reserves the right to make any changes to the information provided in these documentations.
1-3 - All orders will be completed online using the secure payment system Paypal and Credit Cards. No other payment is accepted unless otherwise specific to our Company.


2 - Prices and deadlines
2-1 - The prices are exclusive of tax. Our company reserves the right to change  prices at any time without notice.
2-2 - The delivery does not constitute a commitment of our Company. Notwithstanding this reservation, our company will do everything in its power to meet the deadlines it could indicate. Any transaction is subject to the vagaries of computer and our company is not liable for delays in product availability in response to such a hazard.
2-3 - The products are normally sent out 8 - 15 business days after the online purchase, in accordance with section 2-2.


3 - Payment Terms
3-1 - Payments are due and payable without discount within the date of the transaction.
3-2 - Any payment not made on the date of purchase will not generate a sales.
3-3 - The mode of regulation is in effect the payment gateway via PayPal and Credit Cards. No other mode of payment will be accepted unless explicitly granted on our website.


4 - Transfer of ownership
Any product purchased on the site is wholly owned by our company.


5 - Warranties and Responsibilities
5-1 - If you are not entirely satisfied with your purchase, you can send it back within 5 business days after receiving. It is required to send it back together with your receipt. We will refund the item’s cost fully, excluding shipping and a 6 Euro re-stocking cost.
5-2 - We take the most accurate photos that we can from our articles. However, our products are hand made, unique articles and therefore colors, shapes and and shadows may vary slightly from the products presented in our catalogue. 
5-3 - Our guarantee does not apply to customized products, or of our reduced price sale goods as some of these are not normal full-priced products. 
5-4 - We will ship your order to the address listed in your receipt. Please make sure you provide us the correct address.
5-5 - We cannot refund under any circumstances, in full or in part, if the item is not returned to us, or received by us.


6 - Disclaimer
In all cases, the responsibility of our website will be limited to products and the price paid by the customer to purchase a product.


7 - Confidentiality
All our products, designs and images are protected by copyright. It is not allowed to reproduce, duplicate or sell any of the designs and products partly or fully without permission of the owner of the products, designs and images. 


8 - Force majeure
Our Company shall not be liable of delays on deliveries or due to transportation companies, or any damages occured during the transportation. 


9 - Various
9-1 - No changes to these terms and conditions shall be valid unless it has been a written agreement  between our Company and the customer.
9-2 - The invalidity of any part of the provisions of these terms and conditions may not affect the validity of other conditions.
9-3 - The failure by our Company or the client rights specified in these terms and conditions shall not constitute a waiver of those rights.


10 - Governing Law / Jurisdiction
10-1 - No acceptance for payment of checks, drafts or any effects domiciled in another place or novation operates notwithstanding this clause conferring jurisdiction. The applicable law is portuguese law.